Shipping policy

We ship to Canada and the Continental US.

Processing Time 

Most orders are processed and shipped within 1–2 business days.

Domestic Shipping (Canada)

We offer free shipping within Canada on orders over CA$200. We use carriers such as Canada Post and UPS. Tracking information is provided once your order ships.

Estimated delivery times are up to 5 days post shipping.

United States

We ship to the US using Canada Post, UPS, and potentially other carriers. Tracking information is provided once your order ships. Delivery times can vary due to customs inspection. We have no control or visibility over how long an item might be held in customs. Please allow 4 weeks for your order to arrive.

Customs & Import Fees

Orders shipped to the US are Delivery Duty Paid. You can see the shipping cost and duties at checkout.

Questions

If you have questions about shipping or need assistance with your order, please contact us at info@duffielddesign.ca.